Privacy notice

Anglo Ascot Group Limited is responsible for the personal information described in this notice. We are registered in England and Wales, company number 17271674. Our registered office is 573 Chester Road, Sutton Coldfield, England, B73 5HU. Contact us at contact@angloascotgroup.com or write to that address.

Our ICO registration reference is ZC178828.

This notice covers angloascotgroup.com, its enquiry form and the online Office Tracker. When you open a separate website or app linked from our Work pages, check the privacy notice provided by that service.

Information we receive

The website enquiry form asks for your name, email address and message. We receive this information directly from you, together with the submission date and the progress of our response. Your message may contain additional information you choose to provide. If you email us directly, we receive the information in that correspondence.

Sending an enquiry is optional. The form needs your name, email address and enough detail about your request so we can respond. You can contact us directly by email instead, or browse the website without sending an enquiry.

Our hosting and security services process technical information about requests, such as IP addresses, request details and timestamps. The enquiry service stores a hashed network identifier separately to limit abusive submissions. It also stores a fingerprint of the submitted content with the enquiry to recognise repeated messages. Raw IP addresses are not stored in enquiry records.

Please do not send passwords, payment card details or sensitive personal information through the enquiry form. This website is intended for business enquiries.

Why we use your information

We use enquiry information to respond, understand the work you are asking about, discuss a possible engagement and keep relevant correspondence. Our lawful basis is our legitimate interest in responding to business enquiries and running our business. Where you ask us to take steps towards a contract with you personally, we may rely on processing being necessary to take those steps at your request. We use request and security information in our legitimate interest in protecting the website against misuse.

We may retain or disclose information where necessary to meet a legal obligation. We do not sell enquiry information or use it for unsolicited marketing. We do not use the enquiry form to make automated decisions with a legal or similarly significant effect on you.

Storage and recipients

Website enquiries are stored in our protected Website Studio inbox using Cloudflare's database infrastructure. Access is restricted to authorised users. Cloudflare also provides website hosting, media storage and protection for administrative access. If you email us directly, the email providers involved process the correspondence to deliver and receive it.

We may disclose relevant information where required by law or necessary to establish or defend legal claims. A successful form submission confirms receipt in the website inbox; it does not promise a confirmation email.

Online Office Tracker

The online Office Tracker runs in your browser. Company names, dates, checklist states and notes are stored locally in that browser on that device, including one previous local copy made before deletion or backup import. The tracker does not send these records to Anglo Ascot Group, create an online account or sync records between devices. Our hosting service still processes the normal request information needed to load the website.

The tracker has no separate sign-in. Anyone with access to the same browser profile may be able to view or change its records. Its records and downloaded backups are not encrypted by the tracker. Use a trusted device and avoid entering passwords, payment card details or sensitive personal information.

You control the records you enter and any copies you export. Use the tracker's erase-all control or clear this website's browser storage to remove both current records and the previous local copy. Downloaded backups and CSV files must be deleted separately. Anglo Ascot Group cannot recover records that exist only in your browser or your own files. See Cookies and storage for the storage details.

If you send records, screenshots or logs to us for support, we receive the information you send and handle it as correspondence under this notice. Remove unnecessary personal or confidential information before sending it.

International processing

Cloudflare uses international infrastructure and may process information outside the UK. Its data processing terms describe the applicable transfer arrangements, including standard contractual clauses and the UK Addendum for restricted transfers. Contact us if you would like information about the safeguards relevant to your enquiry.

How long information is kept

Our retention limit for enquiries that do not lead to an engagement is 24 months from the last contact. Relevant records that lead to an engagement may be kept for the engagement and for up to six years afterwards. We may keep information longer where needed to meet a legal obligation or establish or defend legal claims. Information that is no longer needed is deleted or anonymised. These are maximum routine retention periods, not minimum storage periods. Enquiry records are deleted manually by an authorised user, rather than by an automatic expiry timer.

Temporary hashed network identifiers used to limit abusive submissions are assigned a one-hour expiry. Expired entries are removed when a later valid form submission runs the cleanup. The content fingerprint used to recognise repeated messages is kept with the enquiry record. These records are not used to build advertising profiles.

Hosting, administration and email services may keep separate security or operational records. Their retention depends on the service settings and whether the records are needed to investigate misuse, protect the service or meet a legal obligation. Contact us if you need information about records relating to your enquiry.

Your rights and complaints

Depending on the circumstances and lawful basis, you may ask for access, correction or erasure of your personal information, restriction of processing, or a portable copy. Where processing relies on consent, you may withdraw it.

Email contact@angloascotgroup.com to exercise your rights or raise a concern. We may need to verify your identity before responding. You can also complain to the Information Commissioner's Office.

Your right to object

You can object to our use of your personal information where we rely on legitimate interests, based on your particular circumstances. You can make an objection verbally or in writing. Email contact@angloascotgroup.com and tell us which use you object to. We will consider your request and explain our response.

Cookies and changes

Optional analytics and advertising tracking are currently off. See Cookies and storage for information about website storage. We will update this notice when the website or our data practices change.

Last updated: 13 October 2026.